52 High Street, Caythorpe, Grantham, NG32 3DN | 01400 272215
12 Ermine Street, Ancaster, Grantham, NG32 3PP | 01400 230226
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Staff training afternoon Staff training afternoon Thursday 12th October Staff training afternoon Thursday 12th October Flu clinics and charity support Building work Caythorpe Flu Vaccination Campaign 2023 Caythorpe dispensary closure 26th July PM Terrible loss of a much loved colleague Clinical team training afternoon 15th June Staff training
Firstly we would like to thank you. Thank you for staying at home, we know how challenging this is. Thank you for protecting your loved ones and people you care for by staying away from them, we know you desperately want to see them and a huge thank you for protecting the NHS we know how much you care for this amazing organisation. The hard work you have done looking after yourself and others has reduced the burden for the NHS and awarded us time and space to care for the most vulnerable.
The important message we want you to know though is that we are here and you mustn’t put your own health at risk to protect the NHS, if you need medical help the NHS is here for you.
If you need help from your GP or you have any questions we can help with please contact us through the link to askmyGP which you will find on the main page of our website or by telephone. If you are unable to use the online service then please contact the reception team by telephone, we are here to help.
If you need urgent medical help outside of our normal surgery hours use the NHS 111 online service. If you cannot get help online, call 111 however if it’s a serious or life-threatening emergency, call 999.
If you are told to go to hospital by your GP or by other healthcare professionals it is important that you go to hospital there are systems in place to deal with you safely and you should continue to attend your appointments, unless you have been told not to attend.
You can order your repeat prescriptions through SystmOnline or by telephoning the dispensary, they are happy to help.
If you need to collect a prescription and have coronavirus symptoms or are self-isolating at home – please arrange for a friend or relative to collect for you, if they cannot do this please let us know.
To help us to keep supplying medicines to everyone who needs them, please only order repeat prescriptions in your usual quantities at the usual time but to keep yourself safe do make sure you continue taking the medication that has been prescribed by your doctor.
It is really important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community. If the person needing vaccination has coronavirus symptoms or is self-isolating because someone in the household is displaying symptoms, please contact the practice for advice.
If you or a family member develop symptoms such as heavy or tight chest pain that may spread to your arms, neck or jaw, or make you breathless, sick, sweaty or light-headed and that doesn’t go away, this could be caused by a heart attack. Dial 999 immediately.
If you think you or a family member are suffering with the symptoms of a stroke you must dial 999 immediately.
You can spot the symptoms of a stroke by using the FAST test:
Face – is the face drooping / fallen on one side? Can they smile?
Arms – can they raise both arms and keep them there?
Speech – is it slurred?
Time to call 999 if you see any of the above signs
If you are pregnant it is important that you still attend your antenatal appointments and continue to seek advice from your midwife or maternity team. If you are worried about your health or the health of your unborn baby, please contact your midwife or maternity team.
Parents of young children
If you are worried about the health of your baby or child, please contact the surgery through askmyGP on their behalf or ring the surgery reception team if you are unable to access online services however If it’s a serious or life-threatening emergency, call 999.
The practice and the wider NHS are here to support your mental health during the coronavirus pandemic, as well as your physical health. If you are concerned about the mental health of your child, please contact us or check online self-referral options for under 18 years olds at:
If you are facing mental health issues contact your GP or key worker, if you have one, and continue to access your mental health services as usual. Services are still open for new referrals and GPs at the Practice are here to help you through this difficult time.
If you’re experiencing stress and anxiety, you can get further information, including how to self-refer to psychological therapies at:
Learning Disability and Autism
If you need medical help reasonable adjustments will be made so you get the right care and support, your local community teams and crisis support lines are available if you are worried or anxious.
You have all worked incredibly hard to protect the NHS but the NHS is also here to protect you, please do contact us if you need us, we are here to help and we are happy to help.